Tern Trade-in Docs
Visit tern.ecoDownload the app
  • Getting started
    • Installation and set-up
    • Create your landing page
  • Trade-in Management
    • Trade-in methods
    • Trade-in profiles
      • 📜For products with online order history
        • Trade-in Pricing Rules
      • 📋For products that require registration
        • Using images within product registration flow
        • Asking for additional information about registered products
    • Trade-ins and the trade-in portal
    • Receiving a trade-in
    • Data and Analytics
      • Export your trade-in data
  • Settings and Admin
    • App settings
      • General settings
      • Shipping
        • Integrated Shipping Options
        • Alternative Shipping Options
      • Storefront settings
        • 🖌️Adding custom CSS
        • 📝Customising app copy
        • Recommended T&Cs clauses
      • Subscriptions and billing
    • Pricing
  • Troubleshooting
    • ❓FAQs
    • 🐞How do I report bugs?
    • ✉️support@tern.eco
  • legal
    • Terms and conditions
    • Privacy Policy
      • Data Processing Agreement
      • Third Party Subprocessors
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  1. Trade-in Management

Data and Analytics

Tern provides built in analytics so you can easily see how your trade-in programme is performing.

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Last updated 1 year ago

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The analytics page allows you to track key statistics about the apps performance. It also allows you to view these stats over a customisable timeframe.

When you first get started using the app there won't be any data to show. .

Downloading your trade-in data

If you want to download your trade-in data, Tern enables you to do this. Learn more in the following page:

Export your trade-in data
Click here to see a preview of the page populated with data
A screenshot of the Tern Trade-in app, showing the analytics page. The page shows of various graphs and data points that help the user to analyse how their trade-in programme is performing.